Technada Toronto IT Services
Remote Support Endpoint

Connect to a Technada remote session.

This page is the public entry point for Technada's self-hosted remote support relay. Install the RustDesk client below, configure it with the server values listed, and your technician can establish a secure end-to-end encrypted session with you.

01 · Install the client

Download RustDesk

RustDesk is the cross-platform client we use. It is free and open source. Pick the version that matches your device.

Windowsx64 / arm64 macOSintel / apple silicon Linuxdeb / rpm / appimage iOSapp store Androidplay store All releasesgithub
02 · Configure the client

Point your client at our relay

Open RustDesk, click the hamburger menu (three lines, top-right of the main window), then select ID/Relay Server. Enter the values below.

ID Server
remote.technada.ca
Relay Server
leave blank, inherits ID server
API Server
leave blank
Key
2KkLFfGcslWuuBnOikn9LzdLsbuZGp7z2erL898FQu4=
03 · Start a session

You are ready

  1. Click OK to save the server values, then fully quit and relaunch RustDesk. The main window should show a green Ready indicator and your 9-digit ID.
  2. Share your ID and the one-time password shown in the app with your Technada technician. The technician enters your ID, then your password, and a session begins.
  3. For ongoing unattended access, click the small menu next to the password field and set an unattended password. Eight characters minimum.